These terms and conditions apply to all agreements between Brightmoor Software (Chamber of Commerce: 92862690) and the client, regarding the delivery of exclusive lead lists.
1. Definitions
Lead: a company researched by Brightmoor, delivered with (where applicable) active advertising data, a commercial trigger, and the name, role and phone number found for a decision-maker.
Exclusivity: the specific ad, commercial trigger and call reason delivered with a lead are not provided to another client after delivery. Exclusivity does not apply to the company as a whole — see the Exclusivity page for the full explanation.
2. Delivery and acceptance
Target group, volume, delivery timing and other production details are agreed per brief before order confirmation. After delivery, the client has a reasonable period to review the delivery and report any errors.
3. Payment
Delivery takes place after payment in advance, unless otherwise agreed in writing. In the event of non-payment, Brightmoor may suspend or cancel delivery.
4. Replacement policy
Demonstrable errors in essential data (such as an incorrectly linked company) can be replaced within the reported period. Unreachability of a contact, changed roles, or ads discontinued after delivery do not automatically qualify for replacement — the analysis is based on the situation at the time of production.
5. No guarantees
Brightmoor does not guarantee appointments, revenue, or continued reachability of delivered contacts. Ad spend and spend categories are indicative, based on available ad signals, and do not constitute access to actual ad account data.
6. Usage rights and resale prohibition
The client may use delivered leads solely for their own commercial activities. Resale, redistribution, or public disclosure of delivered leads to third parties is not permitted.
7. Client obligations
The client is responsible for lawful use of delivered contact data, including compliance with applicable regulations on business outreach and data protection.
8. GDPR and processing responsibility
Brightmoor processes decision-makers' personal data based on a legitimate interest, as explained in the privacy policy. After delivery, the client becomes the data controller for further use of the delivered contact data and must ensure a lawful basis for their own processing and outreach.
9. Liability
Brightmoor is not liable for indirect or consequential damages, including lost revenue. Liability is in all cases limited to the invoice amount of the relevant delivery.
10. Suspension for non-payment
In the event of non-payment, Brightmoor may suspend current and future deliveries until the payment obligation is met.
11. Intellectual property
Brightmoor's research process and systems remain the property of Brightmoor Software. The client receives a right of use to delivered leads as described in article 6.
12. Applicable law
All agreements are governed by Dutch law. Disputes shall be submitted to the competent court in the Netherlands.
13. Contact
Questions about these terms? Contact us at info@brightmoorsoftware.nl.
These terms and conditions were drafted as part of Brightmoor Software's repositioning and have not yet been legally reviewed by a Dutch lawyer. Last updated: July 2026.